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FAQs & Help



Top Frequently asked Questions
  • Check Return and Electronic Funds Transfer Policy For Checks You Give Us to Pay for Merchandise:When you provide a check as payment, you authorize us to use information from your check to make a one-time electronic funds transfer (EFT) from your account...
  • Below are basic tips to help you secure your computer and your personal information sent via the internet. Tips to Help Protect Your Personal Information Be skeptical of requests for account numbers, social security numbers, credit card numbers, or...
  • Updated December 2019. This statement applies to 'Personal Information' collected, processed or stored by Toolsworld's, a Macy's Inc. company. Personal information may be shared between or processed for retailing purposes by any Macy's Inc....
  • WE LOVE YOUR LOOK (BUT WE WON'T HOLD YOU TO IT). Bought it but don't love it? That's OK. We've all been there. You'll have 90 days to return most Toolsworld's purchases for a refund, as long as your purchase is still in saleable condition. The Final...